Welcome to Elianasa.pt. We value your trust and are committed to protecting the privacy and security of your personal information. On this page, we explain how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR).

1. Information We Collect

• Contact Information: When you register on our online store, we collect information such as name, email address, postal address, and phone number to process your purchases and provide customer support.
• Payment Information: To process transactions, we collect payment data such as credit card information or other payment methods.
• Browsing Information: We may collect data about how you interact with our website, including pages visited, products viewed, and time spent on the site, to enhance your shopping experience and personalize offers.

2. How We Use Your Information

• Order Processing: We use your information to process your purchases, send order confirmations, delivery updates, and provide post-sale support.
• Marketing Communications: With your consent, we may send promotional emails about our products, special offers, and events.
• Service Improvement: We analyze browsing and customer behavior data to enhance our website, products, and services.

3. Sharing of Information

• Service Partners: We may share your information with service partners such as payment processors and shipping companies to facilitate your purchases and deliveries.
• Legal Compliance: We may disclose your information in response to legal requests or as required by law.

4. Your Privacy Rights

• Access and Control: You have the right to access, correct, or delete your personal information. Please contact us if you need to update your information or opt out of marketing communications.
• Data Retention: We will retain your information for as long as necessary to fulfill our legal obligations and provide services unless you request deletion of this data.

5. Data Security

• Security Measures: We implement technical and organizational measures to protect your information against unauthorized access, misuse, or alteration.
• SSL: Our website uses SSL (Secure Sockets Layer) to encrypt your information during transmission.

6. Contact Us

If you have any questions about our privacy policy or wish to exercise your privacy rights, please contact us at the following address: 

Address: Av. D. João IV, 26 2870-155 Montijo, Portugal.  

Email: info@elianasa.pt 

Phone: (+351) 964 839 315

NIF: 238 484 572

7. Changes to the Privacy Policy

We reserve the right to update this privacy policy as needed to reflect changes in our privacy practices. We recommend that you periodically review this page to stay informed of any updates.